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Reviews
Below are our customer reviews from WOMO (Word of Mouth website)
2013
2014
2015
2016

karenk524

★★★★★
5 5 1
Such a refreshing change to be treated with respect by a business servicing my car. A great service. They checked out what needed doing, discussed it with me and then did what needed doing at a fair price. There was no trying to scare me into something I didn't need like others do. Even when needing to replace a tail light, they found me one, kept me up to date on what was going on and were fast and efficient at replacing it. I felt very well looked after. I couldn't recommend them more highly. What a fantastic bunch of honest, down to earth, and solid mechanics.

jcc989

★★★★★
5 5 1
Excellent customer and mechanical service. Jean takes the time to explain any issues and proposes options rather than the most expensive outcome. Has a great knowledge of European models, especially the less common ones that can be tricky to fix

danyala

★★★★★
5 5 1
John was the 5th Mechanic to take my car and the one to find the problem with it! Even though they were so busy after the new year break he took my car in as I was so desperate to get it fixed for work. They are honest and fair in price. Everything was explained to me and bad parts were also shown to me. I wont be going to anyone else from now on! Thank you.

jason-jones27

★★★★★
5 5 1
I have been getting my car serviced here for the past few years and am very satisfied. Great guy's to deal with and good communicators. Would highly recommend.

richf

★★★★★
5 5 1
Moving from a dealer service, this is the third service with Dickson Auto for our 2010 mini - car runs superbly and wouldn't take it anywhere else! John and Clive are absolutely brilliant - always do their best to help you out - tell you exactly what needs doing and unlike others, only tell you to replace parts that NEED replacing! Well priced, honest & reliable - I can't recommend Dickson Auto highly enough!

davids483

★★★★★
5 5 1
I was referred to Dickson Automotive about 5 years ago and have never had bad service from them. John and Clive are fantastic to deal with and very knowledgeable. I have referred my parents to them also. After taking my car to be serviced by Mazda and having some very expensive bills, I am paying a lot less and am much happier.

carolw510

★★★★★
5 5 1
I always take my car to Dickson Automotive, being a single mum I find most places like to take advantage of our lack of knowledge. At Dicksons every detail is explained and all costs are also explained. They are fantastic at prioritizing what needs to be done so I can budget. Total professionalism is what I have experienced every time. Thank you Dickson Automotive

sophieh24

★★★★★
5 5 1
I took my car in to get a RWC and the customer service was fantastic with a very prompt call to come pick it up when it was ready. Reasonable prices and I would definitely recommend this place for your car needs.

lozkaz

★★★★★
5 5 1
Excellent service! I took my car to Dickson Automotive for a second opinion as i was quoted $1100 elsewhere to get my fuel pump replaced. Dickson Automotive could replace it for less than half this amount. They also noticed that my car wheels had completely worn out, which was not picked up previously. They were easy to deal with, reliable and explained everything to me. I would highly recommend these guys!

tonih252

★★★★★
5 5 1
I have recently relocated to Melbourne from Brisbane. My car broke down last Friday. Fortunately for me the racv mechanic recommended Dickson. My car was towed on Monday and all done by Tuesday. Best service and great work. Just go here for car repairs. Accolades to John and the team. Toni

maryr403

★★★★★
5 5 1
Dickson's really look after their customers. They take as much trouble with my older car as with newer ones. Since taking my car to them when my previous mechanic moved on, I have been very happy with their service and have no hesitation in recommending them.

jeremyk539

★★★★★
5 5 1
Awesome mechanics. Friendly, reliable, efficient and always willing to help. Trustworthy and honest values are key to their mantra - john and clive are superstars !!

camm51

★★★★★
5 5 1
Can't recommend these guys highly enough. Honest, reliable and friendly. What more could you want from a mechanic? Excellent service. Would recommend Dickson Automotive to anyone.

rachelp105

★★★★★
5 5 1
My tyre needed repairing from a puncher, given I was driving on my spare needed It fixed and changed relively soon. Dickson automotive were really accommodating as I was able to bring my car in the next day even though they were extremely busy. Recently moved from interstate and so found Dickson automotive from numerous glowing reviews. I highly reccommend them from my experience and will continue with them when my cars in need. Thanks guys!!

neilc4

★★★★★
5 5 1
I have had my vehicle serviced now for over 6 years & the work is always spot on. Great team of friendly staff & they NEVER just replace something without discussing with you. Extremely happy & will always recommend.

joannel15

★★★★★
5 5 1
I brought in my 12 month old AUDI for its first service. They guys at Dickson Automotive was fantastic and honest, Quoted the job prior of completing the service. Highly recommend.

joannel15

★★★★★
5 5 1
I brought in my 12 month old AUDI for its first service. They guys at Dickson Automotive was fantastic and honest, Quoted the job prior of completing the service. Highly recommend.

Anonymous

★★★★★
5 5 1
Honest and reliable mechanics! Great customer service and fair pricing. I've been recommended to come here by a few people - always a good start. As a single mum going to a mechanics you never know if you are going to get ripped off. I'm confident that the pricing on my car service and roadworthy certificate was reasonable. Will definitely be back!

richf

★★★★★
5 5 1
I want to highly recommend Dickson Auto. I just moved into the Caulfield area and found some good references about Dickson Auto online. I had a mini cooper just out of warranty - I really didn't want to go back to the dealer for service but was also reluctant to try an independent. I thought at worst I could try them and if I wasn't happy I could go back to the dealer. My car hadn't done a lot of km's and I was told by the manager at Dickson Auto that they don't just replace things because a computer says so, they check everything and tell you if it needs replacing - if you're not happy, you don't need to go ahead with the repair! Well that's what I wanted to hear and that's what they did - I was updated on the condition and what needed to be done during the day. I needed my brakes done and they were very reasonable, comparable to any brake specific outlet! It's been 3 weeks since the service and brake replacement and I reckon my car runs better and I couldn't be happier! They charge much less than a dealer would charge and it's the first time I felt that my car had been serviced by someone who wanted me to come back. I'm happy to recommend Dickson Auto to everyone, especially if you're reluctant to make the move from dealer service to an independent.

Anonymous

★★★★★
5 5 1
The guys @ Dickson Automotives combine exceptional qualification with unique honesty and reliability no matter what car they service (they took a very good care of my old Charade as well as new Swift). I feel very fortunate to find them after a number of failed attempts with other companies.

sylviak1

★★★★★
5 5 1
Courteous, knowledgeable, prompt, reliable and reasonably priced. They know what they are doing. Nothing is too much trouble.

antonyg2

★★★★★
5 5 1
I"ve been taking my car to these guys for servicing etc for 10 years now and they've been simply terrific. I've never felt 'ripped off' and they've never failed to fix a problem with either my wife's car or my car. They know their stuff, they're easy-going and I can't recommend these guys more highly.

timp8

★★★★★
5 5 1
Booked in quickly. Let me know during the day what extras needed to be done. Let me know at the end what was likely to be coming up with the car. Good service

djs

★★★★★
5 5 1
Have had car serviced and troubles fixed over last few years. Very satisfied with attitude, work, price, etc - no complaints. A no-nonsense, friendly, helpful approach. They go out of their way to assist.

trudip

★★★★★
5 5 1
You need just one interaction with Dickson Automotive to understand what automotive professionalism is. They have serviced my cars over the last 15 yrs. It is rare but heartening to find a skilled, reliable, honest, and professional business. They actually care about your safety and your vehicle. Information has been explained at a level I could understand. The workmanship is a testament to the longevity of my current 11yrs old vehicle having no issues. All bills are fully itemised. This professional approach stems directly from the owner Clive Dickson.

rb7

★★★★★
5 5 1
I've taken both our cars to Dickson's for servicing and repairs over the past three or four years, after they were recommended to me by a friend. I've always been happy with the service including price. They're good at letting you know what your options are and giving an accurate quote. I've recommended a few friends who have been happy as well.

speakicious

★★★★★
5 5 1
my brake pads were worn away and my friend recommended this mechanics garage...i wasn't disappointed...they changed brake pads and disc rotors within 2 hrs...the price was reasonable too and they give a quote prior to actual work...once they finished they called back...their staff is very polite and helpful in giving mechanic advice, too...